Contact Lottery Sambad

Send us a message

Pick what the message is about, write it and tap the button. Your name is optional. Add your email address if you want an answer, because without one we can read your report but cannot write back.

Or use our email address

If you prefer your own mail app, write to [email protected]. Tapping the address opens the mail app on your phone with our address already filled in.

Whichever way you choose, we usually reply within two working days. Reports of a wrong number are read first, because other readers may be relying on the same line. You can write in simple English. A short message with the right details is better than a long one.

Reporting a wrong number

Our sheets are read by a machine, and a machine can misread a digit. If something here does not match the printed result, send us these five details:

1. The date of the draw.
2. The draw time: 1 PM, 6 PM or 8 PM.
3. The prize line, for example the 2nd prize or the 5th prize.
4. The number we show on our page.
5. The number printed in the gazette, or on the published sheet you compared with.

With all five we can open the stored sheet, compare it and correct the line. If one is missing we have to write back and ask, which slows the fix. You do not need to send your ticket number or a photo of your ticket, and we would rather you did not.

Other good reasons to write

• Someone is using our name. If a caller, a page or a chat account claims to be us and sells tickets, numbers or “prize processing”, tell us where you saw it. It is not us.
• A page is broken. Tell us the page and what you tapped. The make of your phone helps too.
• A date is missing. Days that public lists did not carry are shown as missing in our archive. If you know of a published sheet for that day, we will look at it.
• An explanation is unclear. If a guide confused you, say which sentence. We rewrite pages when readers tell us this.

What we cannot help with

We never sell numbers or tickets, and we cannot check a claim for you. We also cannot say whether a claim was accepted, pay a prize, speak to a lottery department on your behalf or tell you which number to buy. Emails asking for these get a short reply that says the same.

For a prize, follow the rules printed on the back of your ticket and the lottery department’s notice. If someone asked you to pay money before a prize is released, it is a fraud: call the cyber-fraud helpline 1930. Our play-safe guide explains the common tricks.

Before you write, you may find the answer already on the questions page. To see the newest numbers, go back to today’s result board.

What happens to your message

A message sent with the form is stored by our service and forwarded to our inbox, together with the topic you picked, the name and email address you typed and the page you came from. An email you send directly reaches the same inbox. We keep both so that we can answer you and fix the problem you reported.

Writing to us does not put you on any list. Result emails go only to people who ask for them on the alerts page and confirm their address. The privacy policy covers the rest.